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Communit​y Horizons LLC

Support Broker Services in Wisconsin

Who we serve

Community Horizons offers support for individuals enrolled in self directed programs through Managed Care Organizations or  IRIS (Include, Respect, I Self-Direct) program.

Connection &​ Coordination with Compassion 

Why Self-Direction

Self-direction gives program participants the choice over who provides services and how to receive them. This allows for making your own decisions and organizing your own work.

Support broker services may be used through the MCO self-directed program and IRIS using your IRIS funds/budget or private pay.

How can we help

Community Horizons is a Support Broker Agency that focuses and specializes in assisting individuals through the recruitment process of hiring Self-Directed workers. We are Wisconsin based and serve multiple counties throughout the state. In addition to navigating the recruitment process our Support Brokers can assist with guidance within self directing cares and employee relations. 


No minimum of hours required and services can start when needed.

What we do

The role of the support broker is to assist participants and families to understand their role in self-direction. Assistance provided is not to conflict with the support team however be an additional resource and added layer of advocacy. Services are outcome based and goal oriented. We strive to provide excellent service with a small town feel. Each Support Broker has a maximum ratio of 15:1 to ensure members receive assistance as needed. 

Meet the Team 

Cindy Schamber-Support Broker 

Cindy started Community Horizons LLC with the goal of helping others overcome the barriers to living a self-directed life. With a background in human services and human resources she hopes to play an active role in helping you achieve your goals through additional advocacy and support. 

Cindy has worked within the IRIS program and holds over 14 years experience with employee relations and recruitment of caregivers. When working with Cindy you can expect connection and coordination with compassion. 

Contact Cindy at [email protected] for any questions or referrals. 

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Joyce Anderson Challoner-Lead Support Broker 

Joyce is personable and action oriented with a strong ability to communicate efficiently. Driven by passion and commitment Joyce takes pride in providing the best assistance to every individual she supports.

Her passion for helping others drives with a background in EMS-I/Fire Fighter along with 23 years in healthcare as a Program Director and Division Administrator. Joyce has had the ability to gain great knowledge and build community relationships to assist in successful outcomes

Joyce is currently accepting referrals within the counties of Waushara, Wood, Portage and Adams. 

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Angela Dupke-Support Broker 

Angela is caring, compassionate, and dedicated to helping others succeed as well as an advocate for every individual she works with. She grew up in Merrill and currently is local in Wausau.Angela gained her experience throughout her healthcare career as a CNA,  manager, and recruiter. Angela has had the pleasure of working with many community supports and programs. She has built great long-lasting relationships with individual members, families, and care teams. Angela is currently accepting referrals in Marathon and Lincoln Counties 

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Pamela Passehl-Support Broker 

 Pam is hardworking, caring, compassionate, and a strong advocate  to ensure member’s goals are met. With over 20 years of experience working within the healthcare field, she has developed strong, long-lasting relationships with members, care teams, guardians, and family members. Pam is accepting referrals in Marathon, Lincoln, Langlade, and neighboring counties.

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